Loyalty programs encourage shoppers to return to stores where they frequently make purchases. Some of the incentives may include advanced access to new products, additional discounts or sometimes free merchandise. Customers typically register their personal information with the company and are given a unique identifier, such as a numerical ID or membership card, and use that identifier when making a purchase.

Engage customers more effectively with personalised loyalty emails and notifications that show individual points balances, available rewards and earning opportunities. We support ecommerce growth by helping brands differentiate with unique loyalty strategies that make customers feel valued rather than like they are just another number.

Loyalty points and rewards

Increase repeat purchase and customer lifetime value with unique combinations of points and rewards that give customers more reasons to return to your store.


  • easily track customer points and rewards
  • your customers can track everything on their smartphone. No cards required!
  • see what your customers are saying with online reviews, and customer surveys.
  • Social Spiral works on any device, no apps required. All you need is a web browser.
  • automatically send customers promotions, deals and gifts based on their history.
  • no matter what operating system you currently use, Social Spiral has you covered!
  • Integrate all your levels of marketing; including traditional and social media.
  • Incentivize referrals via email, social and mobile
  • Allow customers to earn points for any on activity